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Posted: Tue Mar 15, 2005 3:21 pm
by Paolo R
Hi, excuse me for my english (terrible!!!)

This is my problem :

i have aquired a usb scanner but photoshop 7.01 and paint shop pro 7.0 now do not capture image from the scanner.

My CD rom are missings

Help me please!

thanks Paolo

Posted: Wed Mar 16, 2005 7:33 am
by Guest
You got no software to install with the scanner is that it?

What is the brand name and model number of the scanner?

You need a driver for it, and I'm sure you can download one at

Also you may be able to download the software from the manufactures website.

Posted: Wed Mar 16, 2005 10:16 am
by Paolo R
Hi, Guest :D

the scanner is mustek 1200 ub plus and i have installed the last drivers butthis scanner (usb port) work with other graphics programs (Gimp, Abby fine reader ecc) but do not work with adobe photoshop 7.01 and paint shop pro 7.01 that are my graphics software. :evil:
In the folder plugin are not present file for import- export
my original CD are missing :(

where are the drive? have you the complete address? :o

Thanks Paolo

p.s. excuse me if i have bad understanded your message

Posted: Wed Mar 16, 2005 1:55 pm
by HaraldHeim
Do you have a TWAIN driver installed? With it you can scan from within almost all graphics applications.

Posted: Wed Mar 16, 2005 6:29 pm
by Guest
Dear Moderator,
yes, i have twain drive installed

I use regular the usb scanner with Word, gimp, photo plus, Habby Fine reader ecc.

Paint shop pro 7.04 run regular only with the scanner not usb

In the Info system of the program is write " plugin for import= 0 "

i have look on the web and my idea is that the import-export file plug-in are missing.

thank for your help :o

Posted: Thu Mar 17, 2005 4:13 pm
by HaraldHeim
Then you should try to reinstall PSP. Hopefully that will install the missing items.

Posted: Thu Mar 17, 2005 8:04 pm
by Paolo R
Thank Mr Moderator,
but i have only a trial copy, my original CD is missing because 3 years ago i have changed home :(

If i reinstall i have 30 days for work :evil:

is my problem without solution ? :o

Posted: Thu Mar 17, 2005 10:03 pm
by HaraldHeim
If you have the trial has the same version number like the full version, you can install the trial and copy the missing files from the trial to the full version. That should work.

Posted: Sat Mar 19, 2005 3:12 pm
by Paolo R
Hi HaraldHeim,

i have overwrite the installation but do not work

is possible to post me the list of folder and file name and our size for paint shop pro 7.04 installed su SO Windows 2K ?

i want to check if a virus haved currupt some file


Paolo :(

Posted: Sat Mar 19, 2005 3:29 pm
by HaraldHeim
I didn't mean that you overwrite the installation. I meant that you should install the trial version parallel in another folder. Sorry, but I don't have PSP 7 installed, so I can't send your a file list.