Paint Shop Pro 9 suddenly not working in Windows 10

Comments and discussions about Paint Shop Pro from Corel and formerly JASC
leilaure
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Paint Shop Pro 9 suddenly not working in Windows 10

Postby leilaure » Wed Feb 08, 2017 7:12 pm

Hi everyone,

I am going crazy with this. Suddenly Jasc PSP 9 is not launching anymore in Windows 10. Originally I restored the system and it worked again, but there is no way to stop Windows 10 from downloading updates, and I can't pinpoint which update is creating the problem, let alone uninstall it (Windows 10 only lets you uninstall a limited portion of the updates they download). I cannot uninstall the program (it gets stuck), cannot reinstall it (gets stuck at "registering modules"), and when I try to run it it shows up in the task manager but doesn't actually open. I've read thread talking about the graphics card/drivers creating the issue, but cannot find any tutorial for fixing this in Windows 10 (I'm not super familiar with navigating that version of the program).

PSP is my go to graphic software and I really don't want to switch to Corel as their versions are crap. Anyone coming up with an answer would have my never ending gratitude :) Also, anyone else having this issue?

donnajj
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Postby donnajj » Mon Feb 20, 2017 4:07 pm

i am suffering and i am facing exactly the same problem as described by leilaure. Please anyone can provide us a solution?

Matara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Postby Matara » Wed Feb 22, 2017 8:11 am

I am having the exact same issue with my PSP Pro 9. Mine is on a DVD and goes to the point of install until it reaches "Registering Modules" then it hangs. I sure hope someone will come up with a solution cause I don't care for the new Corel paint either. I did a compatibility through the PSP and it is showing its not no longer compatible. So it definitely was caused by a windows 10 update. :(

Matara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Postby Matara » Wed Feb 22, 2017 6:53 pm

I got a response from Corel on the PSP Pro 9 just going to share what I was emailed by Corel. I am lucky cause the PSP Pro 9 still works on my desktop so will use that when I need cause I am not over interested in purchasing a new paint program.

From Corel representative; Thank you for contacting Corel Customer Support.

Unfortunately your product version is no longer supported. Because the computing environment changes so quickly, it’s very difficult for us to maintain older versions of software as they do occasionally run into some issues when installed on new operating systems.

That being said, I would like to offer you a suggestion to the issue presented.

Please be advised that PaintShop Pro 9 is not compatible with your Windows 10 operating system.

You may want to install the program to the appropriate operating system.

- 300 MHz processor or faster
- Microsoft Windows 98SE, 2000 (SP4), ME, XP
- 256 MB of RAM
- 500 MB of free hard drive space
- 16-bit color display adapter at 800x600 resolution
- Microsoft Internet Explorer 6.0 or later
RECOMMENDED SYSTEM CONFIGURATION
- 1.0 GHz processor or faster
- Microsoft Windows XP
- 512 MB of RAM
- 500 MB of free hard drive space
- 32-bit color display adapter at 1024x768 resolution
- Microsoft Internet Explorer 6.0 or later

Matara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Postby Matara » Wed Feb 22, 2017 8:55 pm

If you are interested I found a free software that is almost identical to paint shop pro. Just fire me an email and I will give you the link and info. Cheers :D

limetart
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Postby limetart » Wed Mar 01, 2017 5:07 am

You possibly need the right dll files and version of Direct x. Windows updates seem to keep removing these. It is fairly easy to remedy. You need to download the Directx End-User runtime web installer from Microsoft. It is called dxwebsetup - You can find it here https://www.microsoft.com/en-us/downloa ... 35&nowin10 Hope this helps - it works for older casual games and Direct x is used in PSP 9 apparently.

Storme
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Postby Storme » Wed Mar 01, 2017 9:02 am

Matara wrote:If you are interested I found a free software that is almost identical to paint shop pro. Just fire me an email and I will give you the link and info. Cheers :D


..
Hi,
Sorry, don''t know how to email you. When I click your name no email shows.

There is another program I know that has been getting very good ratings and in its 4th edition I think. I could not find its website, only downloads on other sites. Do you know if it suppports these plug ins etc.? Thank you

studiohk
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Postby studiohk » Thu Mar 02, 2017 7:18 pm

I had the same problem! Did not work at all after I changed all files I could I decided to make a final effort and removed my ANTIVIRUS program and voila! It works excellent!
Good luck
HannaK

Matara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Postby Matara » Thu Mar 02, 2017 11:14 pm

Thanks Limetart will try the DirectX and Storme the software is called Gimp2. Its interface is not so hot but it seems to have all the bells and whistles PSP Pro 9 has. Just goggle Gimp 2 and I am sure you will find it if not message me and I will see if I can find and share the link.

Pamela
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Postby Pamela » Fri Mar 03, 2017 6:31 am

Matara I can not figure out how to email you but am interested in the free program you mentioned....Thanks in advance....

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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Postby HaraldHeim » Fri Mar 03, 2017 7:52 pm

I never was a fan of GIMP. I never liked its UI, felt it was too unstable and disliked its limited support for Photoshop plugins.

If you would ask me for a free replacement for PSP I would recommend Paint.net at http://www.getpaint.net/. To use Photoshop plugins with it you have to download and install this plugin: http://forums.getpaint.net/index.php?/t ... 016-10-05/

Matara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Postby Matara » Fri Mar 03, 2017 8:40 pm

Pamela wrote:Matara I can not figure out how to email you but am interested in the free program you mentioned....Thanks in advance....


Here you go a couple of links so you can decide for yourself. :D

http://alternativeto.net/software/paint-shop-pro/

https://www.theguardian.com/technology/2015/feb/19/25-alternatives-to-photoshop-image-editing

Matara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Postby Matara » Fri Mar 03, 2017 8:42 pm

HaraldHeim wrote:I never was a fan of GIMP. I never liked its UI, felt it was too unstable and disliked its limited support for Photoshop plugins.

If you would ask me for a free replacement for PSP I would recommend Paint.net at http://www.getpaint.net/. To use Photoshop plugins with it you have to download and install this plugin: http://forums.getpaint.net/index.php?/t ... 016-10-05/


I have to agree about GIMP wish they would make it better. I have paint.net and will look into the plugins. Thanks a bunch and it the mean time if someone has an answer on how to get PSP Pro 9 to work on the the updated windows 10 that would be great. :D


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