Prob uninstalling Automask

Philthy · Post by **Philthy** » Wed Jan 24, 2007 7:58 pm

Hi all, new to this forum, first posting.

I have a problem with uninstalling Humansoft Automask 4.6.
After uninstall (done properly, through 'add remove' applet), when opening Photoshop (CS2, v9.0.2 running on Win XP Pro SP-2), it comes up with a warning message 'cannot find pdfl50.dll blah blah blah'.

If I dismiss the dialogue, PS opens and runs normally. Re-installing Automask stops the problem. Uninstall-problem re-ocurrs. Not the end of the world, but very annoying.

How do I uninstall Automask 'properly' to stop this happening?

BTW - I have emailed Humansoft support and got no response.

Thanks,

Phil.

Post by **HaraldHeim** » Wed Jan 24, 2007 11:42 pm

I guess the .8bf file of Automask is still in the Plug-Ins sub folder of the Photoshop folder and is not removed by the uninstaller. After uninstallation please manually delete the appropriate .8bf file.

Philthy · Post by **Philthy** » Thu Jan 25, 2007 10:23 am

Hi

No, I've tried this. The uninstall does leave remnants, but I've done a search and deleted everything 'automask', including the 8bf file, but the warning still comes up until I re-install.

I'll leave it installed 'til I can find a solution.

Thanks.

Post by **HaraldHeim** » Thu Jan 25, 2007 12:19 pm

It could be that another plugin (maybe from Humans Software) needs the pdfl50.dll file, which is uninstalled.

So please try to locate this file, copy it somewhere else , uninstall AutoMask and then copy back the file to where you found it.

I hope this helps.

Philthy · Post by **Philthy** » Thu Jan 25, 2007 1:05 pm

Well, I've tried putting the pdfl50.dll file in the CS2 folder.
Photoshop then comes up with another message:

Ordinal Not Found.
The ordinal 47 could not be located in the dynamic link library CoolType.dll

Post by **HaraldHeim** » Thu Jan 25, 2007 6:26 pm

Sounds like there is another problem with a .dll. Probably a newer version of CoolType.dll is needed.