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Word of Thanks

Posted: Wed Mar 02, 2011 1:01 am
by annie57
The other day I ordered the Photo Whiz Bundle. I have an older MAC PC and by accident, when I placed the order, I had not selected the right PC version. So, when I went to download the software, my computer did not recognize it!

So, I sent an email to the site, and Harald responded within 15 minutes. He checked it out and found that I had made the wrong selection. Another 15 minutes after that he had responded and sent me the proper compatible software that downloaded just fine.

I had just wanted to say a big "thank you" and how pleased I was by his quick assistance to my query and now I am having fun learning about it.

This is great customer service and I felt that this should be fully endorsed!

Thanks again! :D

Re: Word of Thanks

Posted: Wed Mar 02, 2011 12:01 pm
by HaraldHeim
Thanks for your kind words!

Re: Word of Thanks

Posted: Wed Jul 20, 2011 10:37 pm
good work (HaraldHeim ). keep it up :)