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Problem with Colorwasher v2.04

Posted: Sun Jun 07, 2009 11:56 am
by EricG
I have updated to version 2.04 and sometimes get an error message appearing that states "Integer(zero-)divide error".

Anyone know what might be the cause (and remedy)?

Posted: Mon Jun 08, 2009 11:42 am
by HaraldHeim
Hi, Eric. When does this error message occur? Immediately after running ColorWasher or when doing something in ColorWasher?

Re: Problem with Colorwasher v2.04

Posted: Tue Jul 14, 2009 4:07 am
by DBKettrey
EricG wrote:I have updated to version 2.04 and sometimes get an error message appearing that states "Integer(zero-)divide error".

Anyone know what might be the cause (and remedy)?


Harald & Eric, I had a similar error message just the other night when I was using ColorWasher. I was cycling through the different cast-types in the Cast Type Combo Box. The error message appeared only when I reached the Green cast-type. After closing the error message, the program appeared to do it's thing normally. It may be noteworthy that this was the first time such a message had ever appeared when using ColorWasher, as I had cycled through - and used - the Green Cast Type numerous times before without problems.

My theory is that it's just my computer's way of saying, "It's time to restart me!" When glitches start showing up in various programs, restarting the computer often solves the problems.

I'll see if the problem comes up again, then I'll restart my computer. I anticipate that will solve the problem, but I'll know for sure when it happens.

Regards! DB Kettrey

Posted: Tue Jul 14, 2009 12:55 pm
by HaraldHeim
Basically you can just ignore the error message, because it does not cause a real problem. You do not need to restart your computer. That will not really help.

It is a bug that I will try to eleminiate with the next update. As it occurs only seldom it will probably be hard to find, but I am confident.

Posted: Wed Jul 15, 2009 9:13 am
by DBKettrey
Thanks, Harald. And good luck. You're right that restarting the computer wouldn't work.

Last night, I had a badly yellowed old Polaroid snapshot in ColorWasher. As before, I was cycling through the Cast-types to see their effects on the photo, but the error message didn't pop up when I reached the green cast-type like before....it waited until I clicked on the AUTO 5 button this time. Nonetheless, bug or no bug, ColorWasher has done me a lot of good!

DB Kettrey

Posted: Tue Dec 08, 2009 2:47 pm
by HaraldHeim
This problem is fixed now.

Posted: Wed Feb 24, 2010 11:35 am
by EricG
Hi

This problem is not fixed on my PC. I have just opened a jpeg file and when I clicked on Auto 5 I got this same error message. It doesn't occur when using Auto 1,2 3 or 4.

I am using ColorWasher Version 2.04 on Windows XP Home Edition SP3.

Posted: Wed Feb 24, 2010 5:08 pm
by HaraldHeim
Eric, I just sent you download instructions for ColorWasher by email. Please install it over the old version and let me know if the problem vanished.

Posted: Thu Feb 25, 2010 10:44 am
by EricG
Hi

Sorry, but I have lost the link. For some reason your email went into the spam folder and got zapped.

Could you send it again and I will then be able to mark up your emails as legitimate and not spam.

Posted: Thu Feb 25, 2010 12:13 pm
by HaraldHeim
Done.

Posted: Thu Feb 25, 2010 1:07 pm
by EricG
Thanks for the fresh link. I have installed the latest version and all now seems to be working correctly apart from a set of three jpeg files that still show the problem.

I am beginning to think that these three files might be corrupt somehow so I will keep an eye on things and come back to you if I get further problems.