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Meta Raw Errors

Posted: Sun Sep 15, 2013 8:18 pm
by swashbuckler_us
Installed for use with Photoshop 7.0, and when I attempt to retrieve any .cr2 file, I get these errors:
While MetaRaw Trial 1.01
Analyzing 397L4465.cr2 (my raw Canon file)

MetaRaw Trial (window opens)
Information "I" Error running Adobe Camera Raw
Only Option is OK (or "x" the corner)

Then on exit from Adobe Photoshop, another error.
DDE Server Window; Photoshop.exe - Application Error
Terminal "X" The instruction at "0x00cb59d9" referenced memory at "0x00000004". The memory could not be "read".
Click on OK to terminate the Program.
Only option is to OK (or "x" the corner)

Re: Meta Raw Errors

Posted: Mon Sep 16, 2013 5:33 pm
by HaraldHeim
You need at least Photoshop CS1 to use MetaRaw. Maybe MetaRaw will support Photoshop 7 in a future update.

Re: Meta Raw Errors

Posted: Sat Sep 21, 2013 9:47 pm
by swashbuckler_us
So, the description on Meta Raw was not clear that it did not support Photoshop 7 (at least, not that I remember). I paid for it up front, rather than just go with the try/buy route. Do I get my money back?

Re: Meta Raw Errors

Posted: Mon Sep 23, 2013 8:00 am
by HaraldHeim
On the compatibility page at ... bility.htm
Photoshop 7 is not mentioned as supported.

I sent you an email about a refund.