Troubleshooting

You should always let HTML Shrinker create backups to be able to restore the old file, because in some special cases HTML Shrinker may cause an unwanted effect to a web file. If such a problem with a shrunken file occurs, you have three possibilities:

1. You can restore the old file with HTML Shrinker and leave it unshrunken. (This is the easiest possibility.)

2. You can try to find the problem in the shrunken html code and fix it. (This is only an option if you have sophisticated html knowledge.)

3. You can restore the old file with HTML Shrinker, deactivate one or more of the shrinking options in the Options dialog and try to shrink it again. (See below for further instructions!)

In any case please send the original file and a small description of the problem to us. The problem can then be fixed in the next version of HTML Shrinker.

Reshrinking with deactivated shrinking options

If you choose to deactivate one or more of the shrinking option from the Options dialog and to reshrink a troublesome web file, some hints about which shrinking options to deactivate can be useful. Some problems with the corresponding option to be deactivated are listed below:

Problem

Option to deactivate

Drawback

Missing spaces between words or links
Spaces check box in the HTML tab
Very low shrinking rate
One or more links aren't working Quotes within Tags check box in the HTML tab Almost the same shrinking rate
Important comments were removed
HTML Comments check box in the Comments tab
Slightly lower shrinking rate
"Page contains errors" message or a script doesn't work anymore
Light Version: Script Elements check box

Pro Version: End of Lines or Spaces from the Script tab.
Lower shrinking rate
Alignment problems or if unnecessary space has been added between lines
End of Paragraphs check box
Almost the same shrinking rate
A different font is used
Font Face Names check box
Lower shrinking rate
Some text is displayed with a wrong font style
Replace Large Tags with smaller ones check box
Slightly lower shrinking rate
Bullets are displayed differently
Replace Large Tags with smaller ones check box
Almost the same shrinking rate

If you activated a self-defined rules, please make sure none of your rule causes the trouble.

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Problem	Option to deactivate	Drawback
Missing spaces between words or links	Spaces check box in the HTML tab	Very low shrinking rate
One or more links aren't working	Quotes within Tags check box in the HTML tab	Almost the same shrinking rate
Important comments were removed	HTML Comments check box in the Comments tab	Slightly lower shrinking rate
"Page contains errors" message or a script doesn't work anymore	Light Version: Script Elements check box Pro Version: End of Lines or Spaces from the Script tab.	Lower shrinking rate
Alignment problems or if unnecessary space has been added between lines	End of Paragraphs check box	Almost the same shrinking rate
A different font is used	Font Face Names check box	Lower shrinking rate
Some text is displayed with a wrong font style	Replace Large Tags with smaller ones check box	Slightly lower shrinking rate
Bullets are displayed differently	Replace Large Tags with smaller ones check box	Almost the same shrinking rate