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Newbie Having Problems with Paint Shop Pro 9

Comments and discussions about JASC Paint Shop Pro

Newbie Having Problems with Paint Shop Pro 9

Postby dclary » Fri May 09, 2008 9:02 pm

I hope I am posting this in the correct area. I am trying to install Paint Shop Pro 9 on my desktop PC running Windows XP. The installation goes smoothly, however, when I try to open the program I get a pop up that says, "Unable to Open File". I should say that the program loads and opens in the background but the pop up has an "OK" button that appears under the "Unable to Open File" and when that is clicked the program closes.

I also tried installing the Animation Shop 3 and it does not open and gives the same pop up with the same message.

I have tried uninstalling and re-installing, I installed the updates from Corel and I still get the same thing so any suggestions would be greatly appreciated.

Thank you,
Diana
dclary
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PSP 9 issues

Postby LyndaLBD » Sun Jun 01, 2008 7:55 pm

MM and Hello: I use PSP 9, and haven't had any problems with installation. But your error sounds like: something is missing in the installation code of the program or the program is damaged before install. I don't know how you have the installation program or where you purchased/received the program - but if you have the installation numbers, then I would suggest an alternative to installing directly from the disk - (ya just never know about cds - they get damaged too) but go to the Corel.com website - and look for downloads - as you may still be able to download the program directly from Corel.com. Or, go to a Googled "mirror" site PSP 9 - and download it and then give the program your install/Terms of Service code and viola you have psp again. You also may have to disable your firewall to get the PSP 9 download.

That's all I can offer. BB/
~Lynda LBD~
Stretch your imagination
and exercise your art!
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Problem running PSP 9

Postby e_dee » Sun Jun 01, 2008 10:44 pm

I'm not sure if this well help you with your problem with PSP9. I installed and reinstalled my PSP 9 a few times before I fixed it.. It was very frustrating. The following is what I did to fix it.

GO TO START......OPEN RUN
TYPE IN REGEDIT
GO TO HK_USER FOLDER
CHECK OWNER SYSTEM..........RIGHT CLICK
CHECK ALLOW FULL CONTROL
CHECK ALLOW READ.

This should show full control for Administrator when done.

Good luck
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