Paint Shop Pro 9 suddenly not working in Windows 10

Comments and discussions about Paint Shop Pro from Corel and formerly JASC
Matara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by Matara »

I am having the exact same issue with my PSP Pro 9. Mine is on a DVD and goes to the point of install until it reaches "Registering Modules" then it hangs. I sure hope someone will come up with a solution cause I don't care for the new Corel paint either. I did a compatibility through the PSP and it is showing its not no longer compatible. So it definitely was caused by a windows 10 update. :(

Matara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by Matara »

I got a response from Corel on the PSP Pro 9 just going to share what I was emailed by Corel. I am lucky cause the PSP Pro 9 still works on my desktop so will use that when I need cause I am not over interested in purchasing a new paint program.

From Corel representative; Thank you for contacting Corel Customer Support.

Unfortunately your product version is no longer supported. Because the computing environment changes so quickly, it’s very difficult for us to maintain older versions of software as they do occasionally run into some issues when installed on new operating systems.

That being said, I would like to offer you a suggestion to the issue presented.

Please be advised that PaintShop Pro 9 is not compatible with your Windows 10 operating system.

You may want to install the program to the appropriate operating system.

- 300 MHz processor or faster
- Microsoft Windows 98SE, 2000 (SP4), ME, XP
- 256 MB of RAM
- 500 MB of free hard drive space
- 16-bit color display adapter at 800x600 resolution
- Microsoft Internet Explorer 6.0 or later
RECOMMENDED SYSTEM CONFIGURATION
- 1.0 GHz processor or faster
- Microsoft Windows XP
- 512 MB of RAM
- 500 MB of free hard drive space
- 32-bit color display adapter at 1024x768 resolution
- Microsoft Internet Explorer 6.0 or later

Matara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by Matara »

If you are interested I found a free software that is almost identical to paint shop pro. Just fire me an email and I will give you the link and info. Cheers :D

HannaK
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by HannaK »

I had the same problem! Did not work at all after I changed all files I could I decided to make a final effort and removed my ANTIVIRUS program and voila! It works excellent!
Good luck
HannaK

Matara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by Matara »

Thanks Limetart will try the DirectX and Storme the software is called Gimp2. Its interface is not so hot but it seems to have all the bells and whistles PSP Pro 9 has. Just goggle Gimp 2 and I am sure you will find it if not message me and I will see if I can find and share the link.

HaraldHeim
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by HaraldHeim »

I never was a fan of GIMP. I never liked its UI, felt it was too unstable and disliked its limited support for Photoshop plugins.

If you would ask me for a free replacement for PSP I would recommend Paint.net at http://www.getpaint.net/. To use Photoshop plugins with it you have to download and install this plugin: http://forums.getpaint.net/index.php?/t ... 016-10-05/

Matara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by Matara »

Pamela wrote:Matara I can not figure out how to email you but am interested in the free program you mentioned....Thanks in advance....
Here you go a couple of links so you can decide for yourself. :D

http://alternativeto.net/software/paint-shop-pro/

https://www.theguardian.com/technology/ ... ge-editing

Matara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by Matara »

HaraldHeim wrote:I never was a fan of GIMP. I never liked its UI, felt it was too unstable and disliked its limited support for Photoshop plugins.

If you would ask me for a free replacement for PSP I would recommend Paint.net at http://www.getpaint.net/. To use Photoshop plugins with it you have to download and install this plugin: http://forums.getpaint.net/index.php?/t ... 016-10-05/
I have to agree about GIMP wish they would make it better. I have paint.net and will look into the plugins. Thanks a bunch and it the mean time if someone has an answer on how to get PSP Pro 9 to work on the the updated windows 10 that would be great. :D

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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by HannaK »

I have had same troubles! Installed about 3 times again then suddenly it worked!
Even the PSP thumbs show up!
(till the next time)
Don't give up!
HannaK

patara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by patara »

I've helped a few people recently with the issue of PSP9 and PSPX either not installing or not working. I suggested they roll back their graphics driver to an older version as Intel had updated their driver earlier in the year. This worked for them, and they were able to get the programs installed and working.
It was mentioned in an old Knowledge Base article on Corel, that if 9 or X installation stops or hangs on 'Registering Modules' or hangs when trying to start it is usually caused by the graphics driver.

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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by HannaK »

Another "miracle" of Windows10 updates.
Paint Shop Pro 9.01 would not open again. Still doesn't but I've discovered that I click on a picture of .psp (psp.extension) then it opens the program and works fine!

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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by HaraldHeim »

Best only delete the Paint Shop Pro 4 item under JASC, otherwise it may messup up other PSP versions.

HannaK
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by HannaK »

Happy New Year asdronin and all others!
I have the same problems you just described - have legal copy of psp9.01
but WIN10 doesn't allow me to uninstall nor reinstall.
Would you be kind to share the link where you found your solution - it is allowed.
I must work in one computer than forward it to the second what makes me crazy....
Thanks for your time
HannaK

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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by HannaK »

OK I gave up! :roll: :roll: :roll: :roll:
There is a new version of Paint Shop Pro named "Paint Shop Pro2018"
It works on Windows 10 and I have purchased it for 70pounds which is not so crucial but
you may use it one one machine only.
So I work on 3 computers: WinXP with PSP9.01
On WIN8 the same
On Win10 with the new one that I have to learn .
Good luck to all!
HannaK

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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by sgk »

Same problem here. I bit the bullet and downloaded the PSP 2018 trial after briefly considering to switch to Photoshop.
The 2018 version is so similar to PSP 9 that I very quickly found my way around and I will start using it - it's not that expensive.
Some interface changes make things more complex in my view, others easier. But overall the functions I need are still the same and use basically the same shortcuts.
I don't do really complex stuff, and most of the extra functions don't do much for me, but this will work well enough for me to not be too disappointed that WIndows 10 has stopped PSP 9 from working - it is almost an antique, anyway.
I definitely wouldn't go to the length of running VMware to run an older version of Windows to run PSP9 without checking out the 2018 version first.
I was able to set up interface much like in PSP 9 for me with little effort, the tools I need work the same, so I can live with that.

Daxter
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by Daxter »

How to get PSP working again....

open "Nvidia Control Panel"
(You can do this by typing it into cortana or right clicking on desktop)
psp1.png
psp1.png (78.19 KiB) Viewed 32093 times
Then...
psp2.png
psp2.png (51.72 KiB) Viewed 32093 times
Then...
psp3.png
psp3.png (76.93 KiB) Viewed 32093 times

Please note: Your graphics cards/drivers names may vary to ones listed above.
Last edited by Daxter on Sat Jul 07, 2018 11:06 am, edited 1 time in total.

Daxter
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by Daxter »

How to install PSP9 if it hangs at module installing...

(This was posted earlier in the topic)

Open device manager
(Press Windows Key + R ...... type: devmgmt.msc)

Disable grphics card
psp4.png
psp4.png (138.94 KiB) Viewed 32093 times
Install PSP

remember to re-enable after install


Please note: Your graphics cards/drivers names may vary to ones listed above.
Last edited by Daxter on Sat Jul 07, 2018 11:05 am, edited 1 time in total.

patara
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by patara »

For the last year or so, it is usually the Intel Graghic Driver update that breaks PSP9. The newer Intel drivers do not support such an old program. If you have Intel graphics, then you would probably need to roll back to an old driver that worked with PSP9, but you may have issues with other programs or OS updates, so I don't know whether it is worth the effort.
At times PSP 2018 can be bought very cheaply, and works well. IMO, the best PSP version since PSPX.

Leslie
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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by Leslie »

My psp2018 has just started having issues.
When I try and use balls & bubbles it freezes the program.
Plus, when trying to add file locations it takes a full minute after clicking add to get to Documents.

Corel support so far hasn't had a solution.
I have never had a problem with having ver 7,X6,X8,X9 and 2018 installed all at the same time.

Jasc ver 7 still works fine. All the others have the same issues.I uninstalled all of them, used the psp zapper and then did a clean install. All to no avail.

I think one of the last windows updates did some kind of damage. Not that I use that effect very often, but I'm afraid other stuff is going to go wrong as well.

I sure hope Corel is working on a fix. Apparently a lot of people are having issues with Corel and Win10.

Leslie

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Re: Paint Shop Pro 9 suddenly not working in Windows 10

Post by Daxter »

Leslie wrote:My psp2018 has just started having issues.
When I try and use balls & bubbles it freezes the program.
Plus, when trying to add file locations it takes a full minute after clicking add to get to Documents.
This could be caused by your antivirus program protecting against cryptolocker viruses.
Try Disabling your antivirus and testing psp2018 out.

If it does work, you may have a setting in your antivius to disable protecting against certain folders, which you can then make psp out of.

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